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58 REGISTER ONLINE: WDSRA.COMCancellations & RefundsWEATHER CANCELLATION POLICYHot Weather Guidelines: During periods of high heat, activities may be modified for safety. Participants should:%u2022 Limit activity during peak sun hours%u2022 Wear and reapply sunscreen (must be applied by participant or parent)%u2022 Stay hydrated and take frequent breaks%u2022 Wear loose, light-colored, breathable clothingHeat Index 90-100%u00b0F: Activities will be adjusted to reduce intensity and increase breaks. Encourage hydration and sunscreen application before participation.Heat Index 100+%u00b0F: Programs and camps will be modified. Non-aquatic field trips may be adjusted or modified. If possible, programs will move indoors. Athletic events will be shortened or modified.Heat Index above 103%u00b0F or National Weather Service Heat Advisory: Programs and camps will be moved indoors if available. Nonaquatic outdoor activities may be canceled.For more information on WDSRA weather policy, visit https://www.wdsra.com/wdsra-programs/weathercancellation-policy/CANCELLING PROGRAMS%u2022 WDSRA staff will look at all circumstances beginning two hours before the starting time of the program or first pickup to determine if the program should be cancelled.%u2022 If the program is cancelled, program staff will attempt to reach all participants and staff by phone or text to inform them of the cancellation.%u2022 Missed programs due to weather are made up the week following the end of the program, unless otherwise stated. If this is not possible, you will be issued a refund per program refund guidelines.REFUND PROCEDURERefund requests for all programs must be received no less than 2 weeks prior to the start of the program.%u2022 If the withdrawal request is received prior to 2 weeks you will receive a refund minus $10 drop fee, any prepurchased supplies and nonrefundable deposits.%u2022 A refund will not be given if the request is received less than 2 weeks prior to the start.%u2022 Refunds will not be issued for missed classes.%u2022 Cancellations for weekly programs will be rescheduled or a refund will be issued. Special Olympics weather refunds will be issued for missed games but not for missed practices.%u2022 Any refunds will be issued at the conclusion of the program.%u2022 A house credit will be issued for refunds of $20 or less.%u2022 Any variance to the refund procedures will be included in the program description.%u2022 All refunds of $20 or more will be issued in the same form as the original payment type. Please note: if the program was paid by credit card and the payment occurred more than 45 days ago, the refund will be in the form of a check.%u2022 If there is an outstanding balance, your refund will be applied to the household balance due.